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TSC’s Human Resources Overview


       Employees are the most important asset of the Company. Only healthy and happy employees can bring productivity and competitiveness to the Company. The Company has a perfect communication and coordination platform which can timely listen to employees' opinions, and quickly coordinate, communicate and respond. In addition, we actively organize various internal employee activities and encourage our employees to participate enthusiastically to show their self-worth. Through various activities, our employees can communicate with each other, build up the team spirit and fulfill our corporate social responsibility. With the advent of a knowledge-based economy and globalization, knowledge and learning have become the core of social progress. "Talent" has gradually become an important asset of the Company. In order to strengthen the expertise of our talent, training and education are indispensable elements.
Management Approach of the Cradle of TalentEmbracing Happy Employees
Corresponding material topics Occupational Health and Safety, Education and Training, Employment and Labor Relations
Corresponding SDGs 4、5、8、16
Policy Organizational activation, promotion of manpower quality, promotion of organizational effectiveness through assessment and rewards, talent acquisition (Education and Training, Employment and Labor Relations)
Anticipation, prevention, compliance, implementation, systemization, self-management, follow-up inspection, continuous improvement (Occupational Health and Safety)
Commitment and goals Short-term goals (within 3 years):
1. Periodically sending representatives from employers and employees to convene labor and management conferences
2. Sign a collective agreement and set work rules, stipulating the labor conditions of both parties, including working hours, vacations, remuneration and related rights and obligations.
3. Encourage employees to use their spare time to learn professional knowledge, and cooperate with the Directorate-General of Personnel Administration,Executive Yuan to promote “e-learning platform” to integrate learning resources of the public sector, intensify the application of new digital training trends, build open learning resources and value-added shared environment and provide our employees with a direction and efficient way of learning and training.
4. Promote engineering contract source management, build online operations of “engineering hazard assessment”, and specify that when proposing the project budget, an engineering hazard assessment form must be submitted, and the safety and health protection costs should be listed in accordance with the “engineering hazard assessment form” for further precautions. Avoid listing in an irregular way.
5. Passive performance target achievement rate: The completion rate of event investigations is 100%, the Disabling Injury Frequency Rate, and the Disabling Severity Rate are the average value of the middle three years of the previous five years.
Medium and long-term goals (3 - 7 years):
1. Harmony between labor and management, creating a win-win situation
2. To improve the company's operating performance and employee remuneration and benefits
3. To accelerate the development and planning of new courses to inspire employees' enthusiasm for training
4. As the International Standard for Occupational Safety and Health Management System (ISO 45001) is expected to be announced in 2018, the Company plans to conduct education and training and establish a promotion committee in 2018. By the end of 2020, all units will be fully implemented.
5. To achieve the highest occupational safety and health goals of "zero disaster", "zero accident" and "zero injury" for TSC
Responsible units
  • Social and Employee Care Group of Corporate Sustainable Development Committee
  • Department of Personnel
  • Department of Human Resources-Training Center
  • Department of Industrial Safety and Environmental Protection
  • Trade Union
Input resources
  • Assisted employees in setting up trade union organizations to promote the communication between employers and employees.
  • Set up Employee Welfare Committee and the Recreational Activities Promotion Committee to actively handle various sports, arts and cultural activities, and develop the cohesion and team spirit of the employees.
  • In 2017, TSC’s education and training expenses were NTD 47,068 thousand, with a total expenditure of NTD 40,167 thousand. The actual number of employees was 3,556 as of December 31, 2017. The average training expense for each employee was NTD 11,296.
  • Invested NTD 28,974 thousand in Occupational Safety and Health Management and personal protective equipment, safety protection facility maintenance and fire prevention measures.
  • Invested NTD 29,759 thousand in fire protection and safety protection and its safety and health equipment replacement
  • Invested NTD2,128 thousand in occupational safety and health training
Grievance mechanism
  • Established a grievance channel for employees when their rights are infringed or when they face improper disposal which is not able to be solved properly.
  • Established the “Personnel Appraisal Committee” to review employee rewards and penalties.
  • Formulated “Taiwan Sugar Corporation Complaint Investigation and Discipline Guidelines for Sex Harassment Prevention” to free employees and job-seekers from a workplace with sexual harassment and to prevent sexual harassment in the workplace.
  • "Precautions against Illegal infringementin Duties"
Management System and Action Labor-management conferences, Organizational Rules for Employee Welfare Committee, Taiwan Sugar Corporation Complaint Investigation and Discipline Guidelines for Sex Harassment Prevention, Guideline of Grievance for TSC Staff, Working Rules for Practitioners, Guidelines for Employees’ General and Project Evaluation, training-related rules and regulations, Occupational Safety and Health Management System (TOSHMS, OHSAS18001), Disasters Handling Guidelines, Guidelines for Disasters Emergency Response, Fire Safety Equipment Inspection, Guidelines for Maintenance and Report, Precautions for Diseases Caused by Abnormal Workloads, Precautions for Musculoskeletal Disorders Caused by Repetitive Tasks
Assessment management mechanism Internal Control System, TSC Performance Assessment System, Corporate Sustainable Development Committee Work Plan and Implementation Review Meeting

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