In order to strengthen corporate governance and promote the Company’s sound operations, TSC has developed “The Internal Control System of TSC”, the document regarding “the Responsibility of the Board of Directors and Managers” as well as complete documents regarding internal control system, which can be followed by all units. In 2021, 45 internal control documents were revised and 6 internal control documents were abolished. The implementation of the internal control system is also included in the annual performance assessment to promote the self-management and implement self-monitoring mechanism by all units.

          In accordance with the "Regulations Governing Establishment of Internal Control Systems by Public Companies" revised and promulgated by the Financial Supervisory Commission of the Executive Yuan, we formulated the “Guidelines for Internal Audit Practices" to specify the professional ethics, responsibilities and operating procedures for the internal audit staff. The Internal Audit, BOD completed the in-field audit on 26 units. In addition to notifying the audited unit in written form for improvement, the report was delivered to independent directors for further audit in accordance with the laws and regulations. At the same time, the Inspector General attended the board meetings and reported auditing affairs.

          All TSC employees abide by the “Ministry of Economics Employee Integrity and Ethics Rules” to facilitate integrity governance. We have developed “Codes of Ethical Conduct of TSC”, which applies to TSC personnel, including directors (including independent directors) and managers (including the president, vice presidents and directors of various units). In addition, “Employees Normal-Time and Project Evaluation Guidelines”, “Working Rules for Practitioners,”, “Service Guidelines for Practitioner” and “Practice Guidelines for Corporate Governance” are stipulated. We allow practitioners to understand the company's code of conduct by the internal network, posting propaganda of laws and announcements and implementing education and training. Reports of corruption cases are handled by the independent ethics personnel of each unit or designated personnel assigned by the unit. In addition, there are designated phoneline, mailbox, fax number, and email address set up to provide channels for reporting.

          We ensure the confidentiality of reported cases to encourage our employees or the public to report on illegality or violations so as to prevent malpractice and urge relevant units to make improvement in a timely manner. TSC has established the Key Points for the Implementation of Confidentiality of Whistleblowing Cases in the internal control system in accordance with the Personal Information Protection Act, the Anti-Corruption Informant Rewards and Protection Regulation, Corporate Governance Best Practice Principles for TWSE/TPEx Listed Companies, and TSC’s Code of Ethical Conduct, which serve as the basis for the establishment of an operation process for each unit to handle whistleblowing cases with the principles of confidentiality, legality, rationality, promptness, certainty, and prudence.

          The Company regularly reviews anti-corruption risks to promote what is beneficial and abolish what is harmful. The Headquarters and various units under it held a total of 16 integrity reports. In addition, an ethics unit was established in accordance with the “Act of the Establishment and Management of the Government Employee Ethics Units and Officers” while various reporting channels, such as fax, a dedicated mail box for reporting and reporting hotline were also established for the public to report or make grievance, and the above information will be disclosed in the bidding notice and the official website of Taiwan Sugar Corporation.

Reporting email: ethics@taisugar.com.tw
Reporting mailbox: Mailbox No. 20-210, Datong Rd. Post Office, Tainan 70263
Reporting hotline：06-3378682
Reporting fax number：06-3378519

          External donations or sponsorships are handled in accordance with relevant laws and regulations and internal regulations to prevent the incident of offering of accepting a bribe and illegal political contributions. In 2021, TSC did not engage in any public policy lobbying or political donation and was not involved in any legal actions related to anti-competitive behavior, anti-trust and monopolistic conduct.

          In 2021, Department of Ethics conducted a corruption-related risk assessment for 17 units under it, which accounted for 100% of the Company’s total number of business locations. According to the risk report, there were no major corruption-risk cases in 2021.

          In order to publicize anti-corruption policies and related procedures, the Department of Ethics and Ethics Offices of all units involved enabled the Company's employees to understand relevant anti-corruption regulations and make anti-corruption efforts by multi-advocacy methods such as organizing the relevant anti-corruption education and training, holding a workshop of manufacturers, inviting experts and scholars to give special lectures, issuing and disseminating documents and using electronic information equipment for the internet advocacy and questionnaire surveys. 

          In 2021, Department of Ethics organized a total of 44 sessions of anti-corruption training and advocacy exercises. The number of employees participated totaled 2,114 employees. In addition, the anti-corruption policy advocacy and training was carried out for employees of the Company and its subordinate units through text, e-mail, and videos.