TSC products must comply with local regulations and customer requirements, including Act Governing Food Safety and Sanitation, Health Food Control Act, Pharmaceutical Affairs Act, Food Administration Act, Organic Agricultural Product and Organic Agricultural Processed Product Certification Management Regulations. In 2023, there were no violations of product health and safety, service information and labeling, marketing communications and voluntary codes. However, there were 15 instances of fines ranging from NTD 3,000 to NTD 150,000 for environmental, food labeling, and occupational safety incidents.

　　Information disclosure is an important responsibility in a company’s operations. To rapidly pass on major information of TSC to the public and the internal organizations within TSC, the company has established a highly efficient communication system, set the "Directions for Online Filing" on the public information, with designated personnel responsible for the collection and disclosure of TSC Information and exposed information on corporate governance on MOPs and the TSC website. There are also response measures for emergencies, such as the setting of “Disasters Emergency Response Guidelines” and "Guidelines for Reporting Matters in Occupational Safety and Health Management Information System Reports ". When news is required to be released for major disasters and emergencies, it will be signed by the unit and approved by the president, and the information will be emailed to all directors. The designated spokesperson shall make uniform external explanations and reply or take the initiative to convene a press conference to ensure timely disclosure of information that may affect the decisions of shareholders and stakeholders. In addition, the information including finance, business, corporate governance, public welfare activities and publications is disclosed on TSC’s official website for shareholders' and stakeholders' reference and is constantly updated. To faithfully fulfill the obligation of information disclosure.

　　In addition, all the information concerning the operation status and remunerations of the board of directors and the Audit Committee, environmental protection, social services, public welfare and good neighborliness, safety and health, customer services and other fulfillment of social responsibility, as well as information concerning interest rates, exchange rate changes, and inflation is all disclosed in the Annual Report.

　　TSC has been making efforts to improve information transparency and enhance communication with stakeholders. Therefore, in March 2024, the corporate rating was upgraded by Taiwan Ratings to long-term "twAA" (compared to "twAA-" in 2023) and short-term "twA-1+," with a "stable" outlook. Furthermore, the rating among global debtors in financial constitution is rated as “extremely robust”.

　　To strengthen the bilateral communication with our stakeholders, and to respect the rights and interests of the stakeholders. TSC has implemented various measures as follows:

• Face-to-face meeting: For proposals they are interested in, shareholders can come to the Headquarters to have a face-to-face opinion exchange with the chairman or relevant supervisors on the first Monday of every month.
• Regular shareholders’ meeting: To ensure the right of participation and power of decision of shareholders, a regular shareholders’ meeting is held once a year. In addition to reporting on the operating results of the previous year and future strategies, matters for ratification and discussions on major proposals are also reported. Shareholders’ questions are also answered in a timely manner.
• Proceedings of Shareholders’ Meetings: The proceedings of the shareholders’ meetings are recorded as required.  Relevant information is uploaded to the MOPs and TSC’s official website for shareholders’ reference.
• Labor Director: Representatives assigned by trade unions appointed by the Ministry of Economic Affairs act as labor directors and participate in corporate governance.
• Employee Participation: Labor-management meetings (a total of 68 meetings were held in 2022), Welfare Committee meetings, Occupational Safety and Health Committee, and meetings of the “Employees’Retirement Funds Management Committee” and “Labor Retirement Reserve Supervisory Committee” are regularly convened.
• Director Mailbox: To expand and facilitate the internal communication channels within the company, Director Mailbox was established starting from July 2023. It is managed by the Chairman's Office and exclusively receives emails from internal company mailboxes, enabling clear identification of the complainant, the department, and the content of the complaint.

　　The "Personal Data Protection Executive Team" was established and the "Guidelines for TSC Personal Data Protection Management" was formulated. The “Personal Data Protection Operation Manual” was compiled based on the "Personal Information Protection Act", "Enforcement Rules of the Personal Information Protection Act" and "Guidelines for TSC Personal Data Protection Management.” In 2023, to avoid the leakage of personal data, the provisions in the operation form 9.1, Supervisory Reporting Record Form of the Management Points for Personal Data Protection was revised. Internal and external units were also notified that the notification mechanism for major high-profile personal information leakage cases shall be within 24 hours upon receipt of notification or becoming aware of the leakage.